Privacy Policy

Last updated: September 21, 2025

1. Introduction

At DocumentBrain, your privacy and the security of your documents are our top priority. This Privacy Policy explains how we handle your data when you use our service.

2. What Happens to Your Documents

Your documents are securely stored and encrypted. Our team cannot access them except when necessary to provide support. You remain in control: once you delete a document, it is permanently removed from our system.

3. Information We Collect

  • Account Information: Publicly available username, name, and email.
  • Documents: Documents are collected and encrypted for the assistant to get context to answer questions.

4. How We Use Your Information

  • Provide and improve our services
  • Enable you to query and retrieve information from your documents
  • Communicate with you about updates or issues
  • Maintain security and prevent misuse

5. Sharing Your Information

We do not sell your data. We may share limited information with trusted third-party service providers (such as hosting, storage, and analytics) only to operate DocumentBrain. We may also disclose information if required by law.

6. Security Measures

All documents are encrypted at rest and in transit. While we take strong precautions to protect your data, no method of storage or transmission can be guaranteed 100% secure.

7. Your Rights

You may access, correct, or delete your information at any time. When you remove a document from DocumentBrain, it is permanently deleted from our systems.

8. Third-Party Links

DocumentBrain may contain links to external websites. We are not responsible for the privacy practices of those websites.

9. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of DocumentBrain means you accept the updated policy.

10. Contact Us

If you have any questions, contact us at hello@documentbrain.co.